It is our intent to provide the finest quality products with exceptional customer service at a fair and reasonable price. We have attained both the GOOGLE Products and YAHOO Store FIVE STAR Merchant Rating, so we fully appreciate exceptional customer service. We understand however that pricing on the internet has become very competitive and we continually strive to ensure that our advertised price is the fairest possible.
Our LOW PRICE GUARANTEE states that if you find an identical product that is priced lower on a competitor's website, Wildlife Wonders may match or beat that price given the following:
In your price comparision, care has to be taken to make sure of the following: * that the items are IDENTICAL, * that shipping and handling costs and offered discounts are properly calculated (since we include free ground shipping with most of our products), * that the product is available and stocked by a US online retail company.
Please be aware that we do not offer our low price guarantee on items on internet auction sites, manufacturer's websites, or on sites offering "closeout pricing", "clearance pricing" or "overstocked pricing".
To take advantage of our low price guarantee which is valid only prior to or at time of your purchase, simply call or email us with your order information and the name and website address of our competitor's lower price. We will research the comparison and respond to your call or email as soon as possible.
The bottom line is that we want to earn your business both on a price standpoint as well as with superior customer service.
Additional Pricing Policies
Wildlife Wonders strives daily to keep our website accurate and current. We do however occasionally make mistakes or typos and we reserve the right to cancel an order in the event our published price is incorrect or if the shipping calculator was inoperable at the time of order and offered free shipping where inappropriate. Please accept our apologies in advance for these errors.